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Think & Grow Rich
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CHAPTER 7
ORGANIZED PLANNING
THE CRYSTALLIZATION OF DESIRE INTO ACTION
The Sixth Step toward Riches
You have learned that everything
man creates or acquires, begins in the form of DESIRE, that desire is taken
on the first lap of its journey, from the abstract to the concrete, into the
workshop of the IMAGINATION, where PLANS for its transition are created and
organized.
In Chapter two, you were instructed to take six definite, practical steps,
as your first move in translating the desire for money into its monetary
equivalent. One of these steps is the formation of a DEFINITE, practical
plan, or plans, through which this transformation may be made. You will now
be instructed how to build plans which will be practical, viz:—
·
(a) Ally yourself with a group of as many people as you may need for the
creation, and carrying out of your plan, or plans for the accumulation of
money— making use of the "Master Mind" principle described in a later
chapter. (Compliance with this instruction is absolutely essential.
Do not neglect it.)
·
(b) Before forming your "Master Mind" alliance, decide what advantages, and
benefits, you may offer the individual members of your group, in return for
their cooperation. No one will work indefinitely without some form of
compensation. No intelligent person will either request or expect another to
work without adequate compensation, although this may not always be in the
form of money.
·
(c) Arrange to meet with the members of your "Master Mind" group at least
twice a week, and more often if possible, until you have jointly perfected
the necessary plan, or plans for the accumulation of money.
·
(d) Maintain PERFECT HARMONY between yourself and every member of your
"Master Mind" group. If you fail to carry out this instruction to the
letter, you may expect to meet with failure. The "Master Mind" principle
cannot obtain where PERFECT HARMONY does not prevail.
Keep in mind these facts:—
·
First. You are engaged in an undertaking of major importance to you. To be
sure of success, you must have plans which are faultless.
·
Second. You must have the advantage of the experience, education, native
ability and imagination of other minds. This is in harmony with the methods
followed by every person who has accumulated a great fortune.
No individual has sufficient experience, education, native ability, and
knowledge to insure the accumulation of a great fortune, without the
cooperation of other people. Every plan you adopt, in your endeavor to
accumulate wealth, should be the joint creation of yourself and every other
member of your "Master Mind" group. You may originate your own plans, either
in whole or in part, but SEE THAT THOSE PLANS ARE CHECKED, AND APPROVED BY
THE MEMBERS OF YOUR "MASTER MIND" ALLIANCE.
If the first plan which you adopt does not work successfully, replace it
with a new plan, if this new plan fails to work, replace it, in turn with
still another, and so on, until you find a plan which DOES WORK. Right here
is the point at which the majority of men meet with failure, because of
their lack of PERSISTENCE in creating new plans to take the place of those
which fail.
The most intelligent man living cannot succeed in accumulating money— nor in
any other undertaking— without plans which are practical and workable. Just
keep this fact in mind, and remember when your plans fail, that temporary
defeat is not permanent failure. It may only mean that your plans have not
been sound. Build other plans. Start all over again.
Thomas A. Edison "failed" ten thousand times before he perfected the
incandescent electric light bulb. That is— he met with temporary defeat
ten thousand times, before his efforts were crowned with success.
Temporary defeat should mean only one thing, the certain knowledge that
there is something wrong with your plan. Millions of men go through life in
misery and poverty, because they lack a sound plan through which to
accumulate a fortune.
Henry Ford accumulated a fortune, not because of his superior mind, but
because he adopted and followed a PLAN which proved to be sound. A thousand
men could be pointed out, each with a better education than Ford's, yet each
of whom lives in poverty, because he does not possess the RIGHT plan for the
accumulation of money.
Your achievement can be no greater than your PLANS are sound. That may seem
to be an axiomatic statement, but it is true. Samuel Insull lost his fortune
of over one hundred million dollars. The Insull fortune was built on plans
which were sound. The business depression forced Mr. Insull to CHANGE HIS
PLANS; and the CHANGE brought "temporary defeat," because his new plans were
NOT SOUND. Mr. Insull is now an old man, he may, consequently, accept
"failure" instead of "temporary defeat," but if his experience turns out to
be FAILURE, it will be for the reason that he lacks the fire of PERSISTENCE
to rebuild his plans.
No man is ever whipped, until he QUITS— in his own mind.
This fact will be repeated many times, because it is so easy to "take the
count" at the first sign of defeat.
James J. Hill met with temporary defeat when he first endeavored to raise
the necessary capital to build a railroad from the East to the West, but he,
too turned defeat into victory through new plans.
Henry Ford met with temporary defeat, not only at the beginning of his
automobile career, but after he had gone far toward the top. He created new
plans, and went marching on to financial victory.
We see men who have accumulated great fortunes, but we often recognize only
their triumph, overlooking the temporary defeats which they had to surmount
before "arriving."
NO FOLLOWER OF THIS PHILOSOPHY CAN REASONABLY EXPECT TO ACCUMULATE A FORTUNE
WITHOUT EXPERIENCING "TEMPORARY DEFEAT." When defeat comes, accept it as a
signal that your plans are not sound, rebuild those plans, and set sail once
more toward your coveted goal. If you give up before your goal has been
reached, you are a "quitter."
A QUITTER NEVER WINS—AND— A WINNER NEVER QUITS.
Lift this sentence out, write it on a piece of paper in letters an inch
high, and place it where you will see it every night before you go to sleep,
and every morning before you go to work.
When you begin to select members for your "Master Mind" group, endeavor to
select those who do not take defeat seriously.
Some people foolishly believe that only MONEY can make money. This is not
true! DESIRE, transmuted into its monetary equivalent, through the
principles laid down here, is the agency through which money is "made."
Money, of itself, is nothing but inert matter. It cannot move, think, or
talk, but it can "hear" when a man who DESIRES it, calls it to come!
PLANNING
THE SALE OF SERVICES
The remainder of this chapter has
been given over to a description of ways and means of marketing personal
services. The information here conveyed will be of practical help to any
person having any form of personal services to market, but it will be of
priceless benefit to those who aspire to leadership in their chosen
occupations.
Intelligent planning is essential for success in any undertaking designed to
accumulate riches. Here will be found detailed instructions to those who
must begin the accumulation of riches by selling personal services.
It should be encouraging to know that practically all the great fortunes
began in the form of compensation for personal services, or from the sale of
IDEAS. What else, except ideas and personal services, would one not
possessed of property have to give in return for riches?
Broadly speaking, there are two types of people in the world. One type is
known as LEADERS, and the other as FOLLOWERS. Decide at the outset whether
you intend to become a leader in your chosen calling, or remain a follower.
The difference in compensation is vast. The follower cannot reasonably
expect the compensation to which a leader is entitled, although many
followers make the mistake of expecting such pay.
It is no disgrace to be a follower. On the other hand, it is no credit to
remain a follower. Most great leaders began in the capacity of followers.
They became great leaders because they were INTELLIGENT FOLLOWERS. With few
exceptions, the man who cannot follow a leader intelligently, cannot become
an efficient leader. The man who can follow a leader most efficiently, is
usually the man who develops into leadership most rapidly. An intelligent
follower has many advantages, among them the OPPORTUNITY TO ACQUIRE
KNOWLEDGE FROM HIS LEADER.
THE MAJOR
ATTRIBUTES OF LEADERSHIP
The following are important
factors of leadership:—
·
1. UNWAVERING COURAGE based upon knowledge of self, and of one's occupation.
No follower wishes to be dominated by a leader who lacks self-confidence and
courage. No intelligent follower will be dominated by such a leader very
long.
·
2. SELF-CONTROL. The man who cannot control himself, can never control
others. Self-control sets a mighty example for one's followers, which the
more intelligent will emulate.
·
3. A KEEN SENSE OF JUSTICE. Without a sense of fairness and justice, no
leader can command and retain the respect of his followers.
·
4. DEFINITENESS OF DECISION. The man who wavers in his decisions, shows that
he is not sure of himself. He cannot lead others successfully.
·
5. DEFINITENESS OF PLANS. The successful leader must plan his work, and
work his plan. A leader who moves by guesswork, without practical,
definite plans, is comparable to a ship without a rudder. Sooner or later he
will land on the rocks.
·
6. THE HABIT OF DOING MORE THAN PAID FOR. One of the penalties of leadership
is the necessity of willingness, upon the part of the leader, to do more
than he requires of his followers.
·
7. A PLEASING PERSONALITY. No slovenly, careless person can become a
successful leader. Leadership calls for respect. Followers will not respect
a leader who does not grade high on all of the factors of a Pleasing
Personality.
·
8. SYMPATHY AND UNDERSTANDING. The successful leader must be in sympathy
with his followers. Moreover, he must understand them and their problems.
·
9. MASTERY OF DETAIL. Successful leadership calls for mastery of details of
the leader's position.
·
10. WILLINGNESS TO ASSUME FULL RESPONSIBILITY. The successful leader must be
willing to assume responsibility for the mistakes and the shortcomings of
his followers. If he tries to shift this responsibility, he will not remain
the leader. If one of his followers makes a mistake, and shows himself
incompetent, the leader must consider that it is he who failed.
·
11. COOPERATION. The successful leader must understand, and apply the
principle of cooperative effort and be able to induce his followers to do
the same. Leadership calls for POWER, and power calls for COOPERATION.
There are two forms of Leadership. The first, and by far the most effective,
is LEADERSHIP BY CONSENT of, and with the sympathy of the followers. The
second is LEADERSHIP BY FORCE, without the consent and sympathy of the
followers.
History is filled with evidences that Leadership by Force cannot endure. The
downfall and disappearance of "Dictators" and kings is significant. It means
that people will not follow forced leadership indefinitely.
The world has just entered a new era of relationship between leaders and
followers, which very clearly calls for new leaders, and a new brand of
leadership in business and industry. Those who belong to the old school of
leadership-by-force, must acquire an understanding of the new brand of
leadership (cooperation) or be relegated to the rank and file of the
followers. There is no other way out for them.
The relationship of employer and employee, or of leader and follower, in the
future, will be one of mutual cooperation, based upon an equitable division
of the profits of business. In the future, the relationship of employer and
employee will be more like a partnership than it has been in the past.
Napoleon, Kaiser Wilhelm of Germany, the Czar of Russia, and the King of
Spain were examples of leadership by force. Their leadership passed. Without
much difficulty, one might point to the prototypes of these ex-leaders,
among the business, financial, and labor leaders of America who have been
dethroned or slated to go. Leadership-by-consent of the followers is
the only brand which can endure!
Men may follow the forced leadership temporarily, but they will not do so
willingly.
The new brand of LEADERSHIP will embrace the eleven factors of leadership,
described in this chapter, as well as some other factors. The man who makes
these the basis of his leadership, will find abundant opportunity to lead in
any walk of life. The depression was prolonged, largely, because the world
lacked LEADERSHIP of the new brand. At the end of the depression, the demand
for leaders who are competent to apply the new methods of leadership has
greatly exceeded the supply. Some of the old type of leaders will reform and
adapt themselves to the new brand of leadership, but generally speaking, the
world will have to look for new timber for its leadership. This necessity
may be your
OPPORTUNITY!
THE 10
MAJOR CAUSES OF FAILURE IN LEADERSHIP
We come now to the major faults
of leaders who fail, because it is just as essential to know WHAT NOT TO DO
as it is to know what to do.
·
1. INABILITY TO ORGANIZE DETAILS. Efficient leadership calls for ability to
organize and to master details. No genuine leader is ever "too busy" to do
anything which may be required of him in his capacity as leader. When a man,
whether he is a leader or follower, admits that he is "too busy" to change
his plans, or to give attention to any emergency, he admits his
inefficiency. The successful leader must be the master of all details
connected with his position. That means, of course, that he must acquire the
habit of relegating details to capable lieutenants.
·
2. UNWILLINGNESS TO RENDER HUMBLE SERVICE. Truly great leaders are willing,
when occasion demands, to perform any sort of labor which they would ask
another to perform. "The greatest among ye shall be the servant of all" is a
truth which all able leaders observe and respect.
·
3. EXPECTATION OF PAY FOR WHAT THEY "KNOW" INSTEAD OF WHAT THEY DO WITH THAT
WHICH THEY KNOW. The world does not pay men for that which they "know." It
pays them for what they DO, or induce others to do.
·
4. FEAR OF COMPETITION FROM FOLLOWERS. The leader who fears that one of his
followers may take his position is practically sure to realize that fear
sooner or later. The able leader trains understudies to whom he may
delegate, at will, any of the details of his position. Only in this way may
a leader multiply himself and prepare himself to be at many places, and give
attention to many things at one time. It is an eternal truth that men
receive more pay for their ABILITY TO GET OTHERS TO PERFORM, than they could
possibly earn by their own efforts. An efficient leader may, through his
knowledge of his job and the magnetism of his personality, greatly increase
the efficiency of others, and induce them to render more service and better
service than they could render without his aid.
·
5. LACK OF IMAGINATION. Without imagination, the leader is incapable of
meeting emergencies, and of creating plans by which to guide his followers
efficiently.
·
6. SELFISHNESS. The leader who claims all the honor for the work of his
followers, is sure to be met by resentment. The really great leader CLAIMS
NONE OF THE HONORS. He is contented to see the honors, when there are any,
go to his followers, because he knows that most men will work harder for
commendation and recognition than they will for money alone.
·
7. INTEMPERANCE. Followers do not respect an intemperate leader. Moreover,
intemperance in any of its various forms, destroys the endurance and the
vitality of all who indulge in it.
·
8. DISLOYALTY. Perhaps this should have come at the head of the list. The
leader who is not loyal to his trust, and to his associates, those above
him, and those below him, cannot long maintain his leadership. Disloyalty
marks one as being less than the dust of the earth, and brings down on one's
head the contempt he deserves. Lack of loyalty is one of the major causes of
failure in every walk of life.
·
9. EMPHASIS OF THE "AUTHORITY" OF LEADERSHIP. The efficient leader leads by
encouraging, and not by trying to instil fear in the hearts of his
followers. The leader who tries to impress his followers with his
"authority" comes within the category of leadership through FORCE. If a
leader is a REAL LEADER, he will have no need to advertise that fact except
by his conduct— his sympathy, understanding, fairness, and a demonstration
that he knows his job.
·
10. EMPHASIS OF TITLE. The competent leader requires no "title" to give him
the respect of his followers. The man who makes too much over his title
generally has little else to emphasize. The doors to the office of the real
leader are open to all who wish to enter, and his working quarters are free
from formality or ostentation.
These are among the more common of the causes of failure in leadership. Any
one of these faults is sufficient to induce failure. Study the list
carefully if you aspire to leadership, and make sure that you are free of
these faults.
SOME
FERTILE FIELDS IN WHICH "NEW LEADERSHIP" WILL BE REQUIRED
Before leaving this chapter, your
attention is called to a few of the fertile fields in which there has been a
decline of leadership, and in which the new type of leader may find an
abundance of OPPORTUNITY.
·
First. In the field of politics there is a most insistent demand for new
leaders; a demand which indicates nothing less than an emergency. The
majority of politicians have, seemingly, become high-grade, legalized
racketeers. They have increased taxes and debauched the machinery of
industry and business until the people can no longer stand the burden.
·
Second. The banking business is undergoing a reform. The leaders in this
field have almost entirely lost the confidence of the public. Already the
bankers have sensed the need of reform, and they have begun it.
·
Third. Industry calls for new leaders. The old type of leaders thought and
moved in terms of dividends instead of thinking and moving in terms of human
equations! The future leader in industry, to endure, must regard himself as
a quasi-public official whose duty it is to manage his trust in such a way
that it will work hardship on no individual, or group of individuals.
Exploitation of working men is a thing of the past. Let the man who aspires
to leadership in the field of business, industry, and labor remember this.
·
Fourth. The religious leader of the future will be forced to give more
attention to the temporal needs of his followers, in the solution of their
economic and personal problems of the present, and less attention to the
dead past, and the yet unborn future.
·
Fifth. In the professions of law, medicine, and education, a new brand of
leadership, and to some extent, new leaders will become a necessity. This is
especially true in the field of education. The leader in that field must, in
the future, find ways and means of teaching people HOW TO APPLY the
knowledge they receive in school. He must deal more with PRACTICE and less
with THEORY.
·
Sixth. New leaders will be required in the field of Journalism. Newspapers
of the future, to be conducted successfully, must be divorced from "special
privilege" and relieved from the subsidy of advertising. They must cease to
be organs of propaganda for the interests which patronize their advertising
columns. The type of newspaper which publishes scandal and lewd pictures
will eventually go the way of all forces which debauch the human mind.
These are but a few of the fields in which opportunities for new leaders and
a new brand of leadership are now available. The world is undergoing a rapid
change. This means that the media through which the changes in human habits
are promoted, must be adapted to the changes. The media here described, are
the ones which, more than any others, determine the trend of civilization.
WHEN AND
HOW TO APPLY FOR A POSITION
The information described here is
the net result of many years of experience during which thousands of men and
women were helped to market their services effectively. It can, therefore,
be relied upon as sound and practical.
MEDIA THROUGH WHICH SERVICES MAY BE MARKETED
Experience has proved that the following media offer the most direct and
effective methods of bringing the buyer and seller of personal services
together.
·
1. EMPLOYMENT BUREAUS. Care must be taken to select only reputable bureaus,
the management of which can show adequate records of achievement of
satisfactory results. There are comparatively few such bureaus.
·
2. ADVERTISING in newspapers, trade journals, magazines, and radio.
Classified advertising may usually be relied upon to produce satisfactory
results in the case of those who apply for clerical or ordinary salaried
positions. Display advertising is more desirable in the case of those who
seek executive connections, the copy to appear in the section of the paper
which is most apt to come to the attention of the class of employer being
sought. The copy should be prepared by an expert, who understands how to
inject sufficient selling qualities to produce replies.
·
3. PERSONAL LETTERS OF APPLICATION, directed to particular firms or
individuals most apt to need such services as are being offered. Letters
should be neatly typed, ALWAYS, and signed by hand. With the letter,
should be sent a complete "brief" or outline of the applicant's
qualifications. Both the letter of application and the brief of experience
or qualifications should be prepared by an expert. (See instructions as to
information to be supplied).
·
4. APPLICATION THROUGH PERSONAL ACQUAINTANCES. When possible, the applicant
should endeavor to approach prospective employers through some mutual
acquaintance. This method of approach is particularly advantageous in the
case of those who seek executive connections and do not wish to appear to be
"peddling" themselves.
·
5. APPLICATION IN PERSON. In some instances, it may be more effective if the
applicant offers personally, his services to prospective employers, in which
event a complete written statement of qualifications for the position should
be presented, for the reason that prospective employers often wish to
discuss with associates, one's record.
INFORMATION TO BE SUPPLIED IN A WRITTEN "BRIEF"
This brief should be prepared as carefully as a lawyer would prepare the
brief of a case to be tried m court. Unless the applicant is experienced in
the preparation of such briefs, an expert should be consulted, and his
services enlisted for this purpose. Successful merchants employ men and
women who understand the art and the psychology of advertising to present
the merits of their merchandise. One who has personal services for sale
should do the same. The following information should appear in the brief:
·
1. Education. State briefly, but definitely, what schooling you have
had, and in what subjects you specialized in school, giving the reasons for
that specialization.
·
2. Experience. If you have had experience in connection with
positions similar to the one you seek, describe it fully, state names and
addresses of former employers. Be sure to bring out clearly any special
experience you may have had which would equip you to fill the position you
seek.
·
3. References. Practically every business firm desires to know all
about the previous records, antecedents, etc., of prospective employees who
seek positions of responsibility. Attach to your brief photostatic copies of
letters from:
·
a. Former employers
·
b. Teachers under whom you studied
·
c. Prominent people whose judgement may be relied upon.
·
4. Photograph of self. Attach to your brief a recent, unmounted
photograph of yourself.
·
5. Apply for a specific position. Avoid application for a position
without describing EXACTLY what particular position you seek. Never apply
for "just a position." That indicates you lack specialized qualifications.
·
6. State your qualifications for the particular position for which
you apply. Give full details as to the reason you believe you are qualified
for the particular position you seek. This is THE APPLICATION. It will
determine, more than anything else, what consideration you receive.
·
7. Offer to go to work on probation. In the majority of instances if
you are determined to have the position for which you apply, it will be most
effective if you offer to work for a week, or a month, or for a sufficient
length of time to enable your prospective employer to judge your value
WITHOUT PAY. This may appear to be a radical suggestion, but experience has
proved that it seldom fails to win at least a trial. If you are SURE OF YOUR
QUALIFICATIONS, a trial is all you need. Incidentally, such an offer
indicates that you have confidence in your ability to fill the position you
seek. It is most convincing. If your offer is accepted, and you make good,
more than likely you will be paid for your "probation" period. Make clear
the fact that your offer is based upon:
·
a. Your confidence in your ability to fill the position.
·
b. Your confidence in your prospective employer's decision to employ you
after trial.
·
c. Your DETERMINATION to have the position you seek.
·
8. Knowledge of your prospective employer's business. Before applying
for a position, do sufficient research in connection with the business to
familiarize yourself thoroughly with that business, and indicate in your
brief the knowledge you have acquired in this field. This will be
impressive, as it will indicate that you have imagination, and a real
interest in the position you seek.
Remember that it is not the lawyer who knows the most law, but the one who
best prepares his case, who wins. If your "case" is properly prepared and
presented, your victory will have been more than half won at the outset.
Do not be afraid of making your brief too long. Employers are just as much
interested in purchasing the services of well-qualified applicants as you
are in securing employment. In fact, the success of most successful
employers is due, in the main, to their ability to select well-qualified
lieutenants. They want all the information available.
Remember another thing; neatness in the preparation of your brief will
indicate that you are a painstaking person. I have helped to prepare briefs
for clients which were so striking and out of the ordinary that they
resulted in the employment of the applicant without a personal interview.
When your brief has been completed, have it neatly bound by an experienced
binder, and lettered by an artist, or printer similar to the following:
BRIEF OF THE
QUALIFICATIONS OF
Robert K. Smith
APPLYING FOR THE POSITION OF
Private Secretary to The President of
THE BLANK COMPANY, Inc.
Change names each time brief is
shown.
This personal touch is sure to command attention. Have your brief neatly
typed or mimeographed on the finest paper you can obtain, and bound with a
heavy paper of the book-cover variety, the binder to be changed, and the
proper firm name to be inserted if it is to be shown to more than one
company. Your photograph should be pasted on one of the pages of your brief.
Follow these instructions to the letter, improving upon them wherever your
imagination suggests.
Successful salesmen groom themselves with care. They understand that first
impressions are lasting. Your brief is your salesman. Give it a good suit of
clothes, so it will stand out in bold contrast to anything your prospective
employer ever saw, in the way of an application for a position. If the
position you seek is worth having, it is worth going after with care.
Moreover, if you sell yourself to an employer in a manner that impresses him
with your individuality, you probably will receive more money for your
services from the very start, than you would if you applied for employment
in the usual conventional way.
If you seek employment through an advertising agency, or an employment
agency, have the agent use copies of your brief in marketing your services.
This will help to gain preference for you, both with the agent, and the
prospective employers.
HOW TO
GET THE EXACT POSITION YOU DESIRE
Everyone enjoys doing the kind of
work for which he is best suited. An artist loves to work with paints, a
craftsman with his hands, a writer loves to write. Those with less definite
talents have their preferences for certain fields of business and industry.
If America does anything well, it offers a full range of occupations,
tilling the soil, manufacturing, marketing, and the professions.
First. Decide EXACTLY what kind of a job you want. If the job doesn't
already exist, perhaps you can create it.
Second. Choose the company, or individual for whom you wish to work.
Third. Study your prospective employer, as to policies, personnel, and
chances of advancement.
Fourth. By analysis of yourself, your talents and capabilities, figure WHAT
YOU CAN OFFER, and plan ways and means of giving advantages, services,
developments, ideas that you believe you can successfully deliver.
Fifth. Forget about "a job." Forget whether or not there is an opening.
Forget the usual routine of "have you got a job for me?" Concentrate on what
you can give.
Sixth. Once you have your plan in mind, arrange with an experienced writer
to put it on paper in neat form, and in full detail.
Seventh. Present it to the proper person with authority and he will do the
rest. Every company is looking for men who can give something of value,
whether it be ideas, services, or "connections." Every company has room for
the man who has a definite plan of action which is to the advantage of that
company.
This line of procedure may take a few days or weeks of extra time, but the
difference in income, in advancement, and in gaining recognition will save
years of hard work at small pay. It has many advantages, the main one being
that it will often save from one to five years of time in reaching a chosen
goal.
Every person who starts, or "gets in" half way up the ladder, does so by
deliberate and careful planning, (excepting, of course, the Boss' son).
THE NEW
WAY OF MARKETING SERVICES "JOBS" ARE NOW "PARTNERSHIPS"
Men and women who market their
services to best advantage in the future, must recognize the stupendous
change which has taken place in connection with the relationship between
employer and employee.
In the future, the "Golden Rule," and not the "Rule of Gold" will be the
dominating factor in the marketing of merchandise as well as personal
services. The future relationship between employers and their employees will
be more in the nature of a partnership consisting of:
a. The employer
b. The employee
c. The public they serve
This new way of marketing personal services is called new for many reasons,
first, both the employer and the employee of the future will be considered
as fellow-employees whose business it will be to SERVE THE PUBLIC
EFFICIENTLY. In times past, employers, and employees have bartered among
themselves, driving the best bargains they could with one another, not
considering that in the final analysis they were, in reality, BARGAINING AT
THE EXPENSE OF THE THIRD PARTY, THE PUBLIC THEY SERVED.
The depression served as a mighty protest from an injured public, whose
rights had been trampled upon in every direction by those who were clamoring
for individual advantages and profits. When the debris of the depression
shall have been cleared away, and business shall have been once again
restored to balance, both employers and employees will recognize that they
are NO LONGER PRIVILEGED TO DRIVE BARGAINS AT THE EXPENSE OF THOSE WHOM THEY
SERVE. The real employer of the future will be the public. This should be
kept uppermost in mind by every person seeking to market personal services
effectively.
Nearly every railroad in America is in financial difficulty. Who does not
remember the day when, if a citizen enquired at the ticket office, the time
of departure of a train, he was abruptly referred to the bulletin board
instead of being politely given the information?
The street car companies have experienced a "change of times" also. There
was a time not so very long ago when street car conductors took pride in
giving argument to passengers. Many of the street car tracks have been
removed and passengers ride on a bus, whose driver is "the last word in
politeness."
All over the country street car tracks are rusting from abandonment, or have
been taken up. Whereever street cars are still in operation, passengers may
now ride without argument, and one may even hail the car in the middle of
the block, and the motorman will OBLIGINGLY pick him up.
HOW TIMES HAVE CHANGED! That is just the point I am trying to emphasize.
TIMES HAVE CHANGED! Moreover, the change is reflected not merely in railroad
offices and on street cars, but in other walks of life as well. The
"public-be-damned" policy is now passé. It has been supplanted by the
"we-are-obligingly-at-your-service, sir," policy.
The bankers have learned a thing or two during this rapid change which has
taken place during the past few years. Impoliteness on the part of a bank
official, or bank employee today is as rare as it was conspicuous a dozen
years ago. In the years past, some bankers (not all of them, of course),
carried an atmosphere of austerity which gave every would-be borrower a
chill when he even thought of approaching his banker for a loan.
The thousands of bank failures during the depression had the effect of
removing the mahogany doors behind which bankers formerly barricaded
themselves. They now sit at desks in the open, where they may be seen and
approached at will by any depositor, or by anyone who wishes to see them,
and the whole atmosphere of the bank is one of courtesy and understanding.
It used to be customary for customers to have to stand and wait at the
corner grocery until the clerks were through passing the time of day with
friends, and the proprietor had finished making up his bank deposit, before
being waited upon. Chain stores, managed by COURTEOUS MEN who do everything
in the way of service, short of shining the customer's shoes, have PUSHED
THE OLD-TIME MERCHANTS INTO THE BACKGROUND. TIME MARCHES ON!
"Courtesy" and "Service" are the watch-words of merchandising today, and
apply to the person who is marketing personal services even more directly
than to the employer whom he serves, because, in the final analysis, both
the employer and his employee are EMPLOYED BY THE PUBLIC THEY SERVE. If they
fail to serve well, they pay by the loss of their privilege of serving.
We can all remember the time when the gas-meter reader pounded on the door
hard enough to break the panels. When the door was opened, he pushed his way
in, uninvited, with a scowl on his face which plainly said,
"what-the-hell-did-you-keep-me-waiting- for?" All that has undergone a
change. The meter-man now conducts himself as a gentleman who is
"delighted-to-be-at-your-service- sir." Before the gas companies learned
that their scowling meter-men were accumulating liabilities never to be
cleared away, the polite salesmen of oil burners came along and did a land
office business.
During the depression, I spent several months in the anthracite coal region
of Pennsylvania, studying conditions which all but destroyed the coal
industry. Among several very significant discoveries, was the fact that
greed on the part of operators and their employees was the chief cause of
the loss of business for the operators, and loss of jobs for the miners.
Through the pressure of a group of overzealous labor leaders, representing
the employees, and the greed for profits on the part of the operators, the
anthracite business suddenly dwindled. The coal operators and their
employees drove sharp bargains with one another, adding the cost of the
"bargaining" to the price of the coal, until, finally, they discovered they
had BUILT UP A WONDERFUL BUSINESS FOR THE MANUFACTURERS OF OIL BURNING
OUTFITS AND THE PRODUCERS OF CRUDE OIL.
"The wages of sin is death!" Many have read this in the Bible, but few have
discovered its meaning. Now, and for several years, the entire world has
been listening BY FORCE, to a sermon which might well be called "WHATSOEVER
A MAN SOWETH, THAT SHALL HE ALSO REAP."
Nothing as widespread and effective as the depression could possibly be
"just a coincidence." Behind the depression was a CAUSE. Nothing ever
happens without a CAUSE. In the main, the cause of the depression is
traceable directly to the worldwide habit of trying to REAP without SOWING.
This should not be mistaken to mean that the depression represents a crop
which the world is being FORCED to reap without having SOWN. The trouble is
that the world sowed the wrong sort of seed. Any farmer knows he cannot sow
the seed of thistles, and reap a harvest of grain. Beginning at the outbreak
of the world war, the people of the world began to sow the seed of service
inadequate in both quality and quantity. Nearly everyone was engaged in the
pastime of trying to GET WITHOUT GIVING.
These illustrations are brought to the attention of those who have personal
services to market, to show that we are where we are, and what we are,
because of our own conduct! If there is a principle of cause and effect,
which controls business, finance, and transportation, this same principle
controls individuals and determines their economic status.
WHAT IS
YOUR "QQS" RATING?
The causes of success in
marketing services EFFECTIVELY and permanently, have been clearly described.
Unless those causes are studied, analyzed, understood and APPLIED, no man
can market his services effectively and permanently. Every person must be
his own salesman of personal services. The QUALITY and the QUANTITY of
service rendered, and the SPIRIT in which it is rendered, determine to a
large extent, the price, and the duration of employment. To market Personal
services effectively, (which means a permanent market, at a satisfactory
price, under pleasant conditions), one must adopt and follow the "QQS"
formula which means that QUALITY, plus QUANTITY, plus the proper SPIRIT of
cooperation, equals perfect salesmanship of service. Remember the "QQS"
formula, but do more—APPLY IT AS A HABIT!
Let us analyze the formula to make sure we understand exactly what it means.
1. QUALITY of service shall be construed to mean the performance of
every detail, in connection with your position, in the most efficient manner
possible, with the object of greater efficiency always in mind.
2. QUANTITY of service shall be understood to mean the HABIT of
rendering all the service of which you are capable, at all times, with the
purpose of increasing the amount of service rendered as greater skill is
developed through practice and experience. Emphasis is again placed on the
word HABIT.
3. SPIRIT of service shall be construed to mean the HABIT of
agreeable, harmonious conduct which will induce cooperation from associates
and fellow employees.
Adequacy of QUALITY and QUANTITY of service is not sufficient to maintain a
permanent market for your services. The conduct, or the SPIRIT in which you
deliver service, is a strong determining factor in connection with both the
price you receive, and the duration of employment.
Andrew Carnegie stressed this point more than others in connection with his
description of the factors which lead to success in the marketing of
personal services. He emphasized again, and again, the necessity for
HARMONIOUS CONDUCT. He stressed the fact that he would not retain any man,
no matter how great a QUANTITY, or how efficient the QUALITY of his work,
unless he worked in a spirit of HARMONY. Mr. Carnegie insisted upon men
being AGREEABLE.
To prove that he placed a high value upon this quality, he permitted many
men who conformed to his standards to become very wealthy. Those who
did not conform, had to make room for others.
The importance of a pleasing personality has been stressed, because it is a
factor which enables one to render service in the proper SPIRIT. If one has
a personality which PLEASES, and renders service in a spirit of HARMONY,
these assets often make up for deficiencies in both the QUALITY, and the
QUANTITY of service one renders. Nothing, however, can be SUCCESSFULLY
SUBSTITUTED FOR PLEASING CONDUCT.
THE
CAPITAL VALUE OF YOUR SERVICES
The person whose income is
derived entirely from the sale of personal services is no less a merchant
than the man who sells commodities, and it might well be added, such a
person is subject to EXACTLY THE SAME RULES of conduct as the merchant who
sells merchandise.
This has been emphasized, because the majority of people who live by the
sale of personal services make the mistake of considering themselves free
from the rules of conduct, and the responsibilities attached to those who
are engaged in marketing commodities.
The new way of marketing services has practically forced both employer and.
employee into partnership alliances, through which both take into
consideration the rights of the third party, THE PUBLIC THEY SERVE.
The day of the "go-getter" has passed. He has been supplanted by the
"go-giver." High-pressure methods in business finally blew the lid off.
There will never be the need to put the lid back on, because, in the future,
business will be conducted by methods that will require no pressure.
The actual capital value of your brains may be determined by the amount of
income you can produce (by marketing your services). A fair estimate of the
capital value of your services may be made by multiplying your annual income
by sixteen and two-thirds, as it is reasonable to estimate that your annual
income represents six percent of your capital value. Money rents for 6% per
annum. Money is worth no more than brains. It is often worth much less.
Competent "brains," if effectively marketed, represent a much more desirable
form of capital than that which is required to conduct a business dealing in
commodities, because "brains" are a form of capital which cannot be
permanently depreciated through depressions, nor can this form of capital be
stolen or spent. Moreover, the money which is essential for the conduct of
business is as worthless as a sand dune, until it has been mixed with
efficient "brains."
THE
THIRTY MAJOR CAUSES OF FAILURE
HOW MANY OF THESE ARE HOLDING YOU BACK?
Life's greatest tragedy consists
of men and women who earnestly try, and fail! The tragedy lies in the
overwhelmingly large majority of people who fail, as compared to the few who
succeed.
I have had the privilege of analyzing several thousand men and women, 98% of
whom were classed as "failures." There is something radically wrong with a
civilization, and a system of education, which permit 98% of the people to
go through life as failures. But I did not write this book for the purpose
of moralizing on the rights and wrongs of the world; that would require a
book a hundred times the size of this one.
My analysis work proved that there are thirty major reasons for failure, and
thirteen major principles through which people accumulate fortunes. In this
chapter, a description of the thirty major causes of failure will be given.
As you go over the list, check yourself by it, point by point, for the
purpose of discovering how many of these causes-of-failure stand between you
and success.
·
1. UNFAVORABLE HEREDITARY BACKGROUND. There is but little, if anything,
which can be done for people who are born with a deficiency in brain power.
This philosophy offers but one method of bridging this weakness— through the
aid of the Master Mind. Observe with profit, however, that this is the ONLY
one of the thirty causes of failure which may not be easily corrected
by any individual.
·
2. LACK OF A WELL-DEFINED PURPOSE IN LIFE. There is no hope of success for
the person who does not have a central purpose, or definite goal at
which to aim. Ninety-eight out of every hundred of those whom I have
analyzed, had no such aim. Perhaps this was the
·
3. LACK OF AMBITION TO AIM ABOVE MEDIOCRITY. We offer no hope for the person
who is so indifferent as not to want to get ahead in life, and who is not
willing to pay the price.
·
4. INSUFFICIENT EDUCATION. This is a handicap which may be overcome with
comparative ease. Experience has proven that the best-educated people are
often those who are known as "self-made," or self-educated. It takes more
than a college degree to make one a person of education. Any person who is
educated is one who has learned to get whatever he wants in life without
violating the rights of others. Education consists, not so much of
knowledge, but of knowledge effectively and persistently APPLIED. Men are
paid, not merely for what they know, but more particularly for WHAT THEY DO
WITH THAT WHICH THEY KNOW.
·
5. LACK OF SELF-DISCIPLINE. Discipline comes through self-control. This
means that one must control all negative qualities. Before you can control
conditions, you must first control yourself. Self-mastery is the hardest job
you will ever tackle. If you do not conquer self, you will be conquered by
self. You may see at one and the same time both your best friend and your
greatest enemy, by stepping in front of a mirror.
·
6. ILL HEALTH. No person may enjoy outstanding success without good health.
Many of the causes of ill health are subject to mastery and control. These,
in the main are:
a. Overeating of foods not conducive to health
b. Wrong habits of thought; giving expression to negatives.
c. Wrong use of, and over indulgence in sex. d. Lack of proper physical
exercise e. An inadequate supply of fresh air, due to improper breathing.
·
7. UNFAVORABLE ENVIRONMENTAL INFLUENCES DURING CHILDHOOD. "As the twig is
bent, so shall the tree grow." Most people who have criminal tendencies
acquire them as the result of bad environment, and improper associates
during childhood.
·
8. PROCRASTINATION. This is one of the most common causes of failure. "Old
Man Procrastination" stands within the shadow of every human being, waiting
his opportunity to spoil one's chances of success. Most of us go through
life as failures, because we are waiting for the "time to be right" to start
doing something worthwhile. Do not wait. The time will never be "just
right." Start where you stand, and work with whatever tools you may have at
your command, and better tools will be found as you go along.
·
9. LACK OF PERSISTENCE. Most of us are good "starters" but poor "finishers"
of everything we begin. Moreover, people are prone to give up at the first
signs of defeat. There is no substitute for PERSISTENCE. The person who
makes PERSISTENCE his watch-word, discovers that "Old Man Failure" finally
becomes tired, and makes his departure. Failure cannot cope with
PERSISTENCE.
·
10. NEGATIVE PERSONALITY. There is no hope of success for the person who
repels people through a negative personality. Success comes through the
application of POWER, and power is attained through the cooperative efforts
of other people. A negative personality will not induce cooperation.
·
11. LACK OF CONTROLLED SEXUAL URGE. Sex energy is the most powerful of all
the stimuli which move people into ACTION. Because it is the most powerful
of the emotions, it must be controlled, through transmutation, and converted
into other channels.
·
12. UNCONTROLLED DESIRE FOR "SOMETHING FOR NOTHING." The gambling instinct
drives millions of people to failure. Evidence of this may be found in a
study of the Wall Street crash of '29, during which millions of people tried
to make money by gambling on stock margins.
·
13. LACK OF A WELL DEFINED POWER OF DECISION. Men who succeed reach
decisions promptly, and change them, if at all, very slowly. Men who fail,
reach decisions, if at all, very slowly, and change them frequently, and
quickly. Indecision and procrastination are twin brothers. Where one is
found, the other may usually be found also. Kill off this pair before they
completely "hog-tie" you to the treadmill of FAILURE.
·
14. ONE OR MORE OF THE SIX BASIC FEARS. These fears have been analyzed for
you in a later chapter. They must be mastered before you can market your
services effectively.
·
15. WRONG SELECTION OF A MATE IN MARRIAGE. This a most common cause of
failure. The relationship of marriage brings people intimately into contact.
Unless this relationship is harmonious, failure is likely to follow.
Moreover, it will be a form of failure that is marked by misery and
unhappiness, destroying all signs of AMBITION.
·
16. OVER-CAUTION. The person who takes no chances, generally has to take
whatever is left when others are through choosing. Over-caution is as bad as
under-caution. Both are extremes to be guarded against. Life itself is
filled with the element of chance.
·
17. WRONG SELECTION OF ASSOCIATES IN BUSINESS. This is one of the most
common causes of failure in business. In marketing personal services, one
should use great care to select an employer who will be an inspiration, and
who is, himself, intelligent and successful. We emulate those with whom we
associate most closely. Pick an employer who is worth emulating.
·
18. SUPERSTITION AND PREJUDICE. Superstition is a form of fear. It is also a
sign of ignorance. Men who succeed keep open minds and are afraid of
nothing.
·
19. WRONG SELECTION OF A VOCATION. No man can succeed in a line of endeavor
which he does not like. The most essential step in the marketing of personal
services is that of selecting an occupation into which you can throw
yourself wholeheartedly.
·
20. LACK OF CONCENTRATION OF EFFORT. The "jack-of-all-trades" seldom is good
at any. Concentrate all of your efforts on one DEFINITE CHIEF AIM.
·
21. THE HABIT OF INDISCRIMINATE SPENDING. The spend-thrift cannot succeed,
mainly because he stands eternally in FEAR OF POVERTY. Form the habit of
systematic saving by putting aside a definite percentage of your income.
Money in the bank gives one a very safe foundation of COURAGE when
bar-gaining for the sale of personal services. Without money, one must take
what one is offered, and be glad to get it.
·
22. LACK OF ENTHUSIASM. Without enthusiasm one cannot be convincing.
Moreover, enthusiasm is contagious, and the person who has it, under
control, is generally welcome in any group of people.
·
23. INTOLERANCE. The person with a "closed" mmd on any subject seldom gets
ahead. Intolerance means that one has stopped acquiring knowledge. The most
damaging forms of intolerance are those connected with religious, racial,
and political differences of opinion.
·
24. INTEMPERANCE. The most damaging forms of intemperance are connected with
eating, strong drink, and sexual activities. Overindulgence in any of these
is fatal to success.
·
25. INABILITY TO COOPERATE WITH OTHERS. More people lose their positions and
their big opportunities in life, because of this fault, than for all other
reasons combined. It is a fault which no well-informed business man, or
leader will tolerate.
·
26. POSSESSION OF POWER THAT WAS NOT ACQUIRED THROUGH SELF EFFORT. (Sons and
daughters of wealthy men, and others who inherit money which they did not
earn). Power in the hands of one who did not acquire it gradually, is often
fatal to success. QUICK RICHES are more dangerous than poverty.
·
27. INTENTIONAL DISHONESTY. There is no substitute for honesty. One may be
temporarily dishonest by force of circumstances over which one has no
control, without permanent damage. But, there is NO HOPE for the person who
is dishonest by choice. Sooner or later, his deeds will catch up with him,
and he will pay by loss of reputation, and perhaps even loss of liberty.
·
28. EGOTISM AND VANITY. These qualities serve as red lights which warn
others to keep away. THEY ARE FATAL TO SUCCESS.
·
29. GUESSING INSTEAD OF THINKING. Most people are too indifferent or lazy to
acquire FACTS with which to THINK ACCURATELY. They prefer to act on
"opinions" created by guesswork or snap-judgments.
·
30. LACK OF CAPITAL. This is a common cause of failure among those who start
out in business for the first time, without sufficient reserve of capital to
absorb the shock of their mistakes, and to carry them over until they have
established a 131 132 REPUTATION.
·
31. Under this, name any particular cause of failure from which you have
suffered that has not been included in the foregoing list.
In these thirty major causes of failure is found a description of the
tragedy of life, which obtains for practically every person who tries and
fails. It will be helpful if you can induce someone who knows you well to go
over this list with you, and help to analyze you by the thirty causes of
failure. It may be beneficial if you try this alone. Most people cannot see
themselves as others see them. You may be one who cannot.
The oldest of admonitions is "Man, know thyself!" If you market merchandise
successfully, you must know the merchandise. The same is true in marketing
personal services. You should know all of your weaknesses in order that you
may either bridge them or eliminate them entirely. You should know your
strength in order that you may call attention to it when selling your
services. You can know yourself only through accurate analysis.
The folly of ignorance in connection with self was displayed by a young man
who applied to the manager of a well known business for a position. He made
a very good impression until the manager asked him what salary he expected.
He replied that he had no fixed sum in mind (lack of a definite aim). The
manager then said, "We will pay you all you are worth, alter we try you out
for a week."
"I will not accept it," the applicant replied, "because I AM GETTING MORE
THAN THAT WHERE I AM NOW EMPLOYED."
Before you even start to negotiate for a readjustment of your salary in your
present position, or to seek employment elsewhere, BE SURE THAT YOU ARE
WORTH MORE THAN YOU NOW RECEIVE.
It is one thing to WANT money— everyone wants more—but it is something
entirely different to be WORTH MORE! Many people mistake their WANTS for
their JUST DUES. Your financial requirements or wants have nothing whatever
to do with your WORTH. Your value is established entirely by your ability to
render useful service or your capacity to induce others to render such
service.
TAKE
INVENTORY OF YOURSELF
28 QUESTIONS YOU SHOULD ANSWER
Annual self-analysis is an
essential in the effective marketing of personal services, as is annual
inventory in merchandising. Moreover, the yearly analysis should disclose a
DECREASE IN FAULTS, and an increase in VIRTUES. One goes ahead, stands
still, or goes backward in life. One's object should be, of course, to go
ahead. Annual self-analysis will disclose whether advancement has been,
made, and if so, how much. It will also disclose any backward steps one may
have made. The effective marketing of personal services requires one to move
forward even if the progress is slow.
Your annual self-analysis should be made at the end of each year, so you can
include in your New Year's Resolutions any improvements which the analysis
indicates should be made. Take this inventory by asking yourself the
following questions, and by checking your answers with the aid of someone
who will not permit you to deceive yourself as to their accuracy.
SELF-ANALYSIS QUESTIONNAIRE FOR
PERSONAL INVENTORY
·
1. Have I attained the goal which I established as my objective for this
year? (You should work with a definite yearly objective to be attained as a
part of your major life objective).
·
2. Have I delivered service of the best possible QUALITY of which I was
capable, or could I have improved any part of this service?
·
3. Have I delivered service in the greatest possible QUANTITY of which I was
capable?
·
4. Has the spirit of my conduct been harmonious, and cooperative at all
times?
·
5. Have I permitted the habit of PROCRASTINATION to decrease my efficiency,
and if so, to what extent?
·
6. Have I improved my PERSONALITY, and if so, in what ways?
·
7. Have I been PERSISTENT in following my plans through to completion?
·
8. Have I reached DECISIONS PROMPTLY AND DEFINITELY on all occasions?
·
9. Have I permitted any one or more of the six basic fears to decrease my
efficiency?
·
10. Have I been either "over-cautious," or "under-cautious?"
·
11. Has my relationship with my associates in work been pleasant, or
unpleasant? If it has been unpleasant, has the fault been partly, or wholly
mine?
·
12. Have I dissipated any of my energy through lack of CONCENTRATION of
effort?
·
13. Have I been open minded and tolerant in con-nection with all subjects?
·
14. In what way have I improved my ability to render service?
·
15. Have I been intemperate in any of my habits?
·
16. Have I expressed, either openly or secretly, any form of EGOTISM?
·
17. Has my conduct toward my associates been such that it has induced them
to RESPECT me?
·
18. Have my opinions and DECISIONS been based upon guesswork, or accuracy of
analysis and THOUGHT?
·
19. Have I followed the habit of budgeting my time, my expenses, and my
income, and have I been conservative in these budgets?
·
20. How much time have I devoted to UNPROFITABLE effort which I might have
used to better advantage?
·
21. How may I RE-BUDGET my time, and change my habits so I will be more
efficient during the coming year?
·
22. Have I been guilty of any conduct which was not approved by my
conscience?
·
23. In what ways have I rendered MORE SERVICE AND BETTER SERVICE than I was
paid to render?
·
24. Have I been unfair to anyone, and if so, in what way?
·
25. If I had been the purchaser of my own services for the year, would I be
satisfied with my purchase?
·
26. Am I in the right vocation, and if not, why not?
·
27. Has the purchaser of my services been satisfied with the service I have
rendered, and if not, why not?
·
28. What is my present rating on the fundamental principles of success?
(Make this rating fairly, and frankly, and have it checked by someone who is
courageous enough to do it accurately).
Having read and assimilated the information conveyed through this chapter,
you are now ready to create a practical plan for marketing your personal
services. In this chapter will be found an adequate description of every
principle essential in planning the sale of personal services, including the
major attributes of leadership; the most common causes of failure in
leadership; a description of the fields of opportunity for leadership; the
main causes of failure in all walks of life, and the important questions
which should be used in self-analysis. This extensive and detailed
presentation of accurate information has been included, because it will be
needed by all who must begin the accumulation of riches by marketing
personal services. Those who have lost their fortunes, and those who are
just beginning to earn money, have nothing but personal services to offer in
return for riches, therefore it is essential that they have available the
practical information needed to market services to best advantage.
The information contained in this chapter will be of great value to all who
aspire to attain leadership in any calling. It will be particularly helpful
to those aiming to market their services as business or industrial
executives.
Complete assimilation and understanding of the information here conveyed
will be helpful in marketing one's own services, and it will also help one
to become more analytical and capable of judging people. The information
will be priceless to personnel directors, employment managers, and other
executives charged with the selection of employees, and the maintenance of
efficient organizations. If you doubt this statement, test its soundness by
answering in writing the twenty-eight self-analysis questions. That might be
both interesting and profitable, even though you do not doubt the soundness
of the statement.
WHERE AND
HOW ONE MAY FIND OPPORTUNITIES TO ACCUMULATE RICHES
Now that we have analyzed the
principles by which riches may be accumulated, we naturally ask, "where may
one find favorable opportunities to apply these principles?" Very well, let
us take inventory and see what the United States of America offer the person
seeking riches, great or small.
To begin with, let us remember, all of us, that we live in a country
where every law-abiding citizen enjoys freedom of thought and freedom of
deed unequaled anywhere in the world. Most of us have never taken
inventory of the advantages of this freedom. We have never compared our
unlimited freedom with the curtailed freedom in other countries.
Here we have freedom of thought, freedom in the choice and enjoyment of
education, freedom in religion, freedom in politics, freedom in the choice
of a business, profession or occupation, freedom to accumulate and own
without molestation, ALL THE PROPERTY WE CAN ACCUMULATE, freedom to choose
our place of residence, freedom in marriage, freedom through equal
opportunity to all races, freedom of travel from one state to another,
freedom in our choice of foods, and freedom to AIM FOR ANY STATION IN LIFE
FOR WHICH WE HAVE PREPARED OURSELVES, even for the presidency of the United
States.
We have other forms of freedom, but this list will give a bird's eye view of
the most important, which constitute OPPORTUNITY of the highest order. This
advantage of freedom is all the more conspicuous because the United States
is the only country guaranteeing to every citizen, whether native born or
naturalized, so broad and varied a list of freedom.
Next, let us recount some of the blessings which our widespread freedom has
placed within our hands. Take the average American family for example
(meaning, the family of average income) and sum up the benefits available to
every member of the family, in this land of OPPORTUNITY and plenty!
a. FOOD. Next to freedom of thought and deed comes FOOD, CLOTHING, and
SHELTER, the three basic necessities of life.
Because of our universal freedom the average American family has available,
at its very door, the choicest selection of food to be found anywhere in the
world, and at prices within its financial range.
A family of two, living in the heart of Times Square district of New York
City, far removed from the source of production of foods, took careful
inventory of the cost of a simple breakfast, with this astonishing result:
Articles of food;
........................Cost
at the breakfast table:
Grape Fruit Juice, (From Florida) . . . . . . . . . . . . . . . .02
Rippled Wheat Breakfast food (Kansas Farm). . . . . . 02
Tea (From China). . . . . . . . . . . . . . . . . . . . . . . . . . . .02
Bananas (From South America) . . . . . . . . . . . . . . . . .02½
Toasted Bread (From Kansas Farm) . . . . . . . . . . . . . 01
Fresh Country Eggs (From Utah) . . . . . . . . . . . . . . . .07
Sugar (From Cuba, or Utah) . . . . . . . . . . . . . . . . . . . 00½
Butter and Cream (From New England) . . . . . . . . . . .03
.........................................................Grand
total . . . .20
It is not very difficult to obtain FOOD in a country where two people can
have breakfast consisting of all they want or need for a dime apiece!
Observe that this simple breakfast was gathered, by some strange form of
magic (?) from China, South America, Utah, Kansas and the New England
States, and delivered on the breakfast table, ready for consumption, in the
very heart of the most crowded city in America, at a cost well within the
means of the most humble laborer.
The cost included all federal, state and city taxes! (Here is a fact the
politicians did not mention when they were crying out to the voters to throw
their opponents out of office because the people were being taxed to death).
b. SHELTER. This family lives in a comfortable apartment, heated by steam,
lighted with electricity, with gas for cooking, all for $65.00 a month. In a
smaller city, or a more sparsely settled part of New York city, the same
apartment could be had for as low as $20.00 a month.
The toast they had for breakfast in the food estimate was toasted on an
electric toaster, which cost but a few dollars, the apartment is cleaned
with a vacuum sweeper that is run by electricity. Hot &nd cold water is
available, at all times, in the kitchen and the bathroom. The food is kept
cool in a refrigerator that is run by electricity. The wife curls her hair,
washes her clothes and irons them with easily operated electrical equipment,
on power obtained by sticking a plug in the wall. The husband shaves with an
electric shaver, and they receive entertainment from all over the world,
twenty four hours a day, if they want it, without cost, by merely turning
the dial of their radio.
There are other conveniences in this apartment, but the foregoing list will
give a fair idea of some of the concrete evidences of the freedom we, of
America, enjoy. (And this is neither political nor economic propaganda).
c. CLOTHING. Anywhere in the United States, the woman of average clothing
requirements can dress very comfortably and neatly for less than $200.00 a
year, and the average man can dress for the same, or less.
Only the three basic necessities of food, clothing, and shelter have been
mentioned. The average American citizen has other privileges and advantages
available in return for modest effort, not exceeding eight hours per day of
labor. Among these is the privilege of automobile transportation, with which
one can go and come at will, at very small cost.
The average American has security of property rights not found in any other
country in the world. He can place his surplus money in a bank with the
assurance that his government will protect it, and make good to him if the
bank fails. If an American citizen wants to travel from one state to another
he needs no passport, no one's permission. He may go when he pleases, and
return at will. Moreover, he may travel by train, private automobile, bus,
airplane, or ship, as his pocketbook permits. In Germany, Russia, Italy, and
most of the other European and Oriental countries, the people cannot travel
with so much freedom, and at so little cost.
THE
"MIRACLE" THAT HAS PROVIDED THESE BLESSINGS
We often hear politicians
proclaiming the freedom of America, when they solicit votes, but seldom do
they take the time or devote sufficient effort to the analysis of the source
or nature of this "freedom." Having no axe to grind, no grudge to express,
no ulterior motives to be carried out, I have the privilege of going into a
frank analysis of that mysterious, abstract, greatly misunderstood
"SOMETHING" which gives to every citizen of America more blessings, more
opportunities to accumulate wealth, more freedom of every nature, than may
be found in any other country.
I have the right to analyze the source and nature of this UNSEEN POWER,
because I know, and have known for more than a quarter of a century, many of
the men who organized that power, and many who are now responsible for its
maintenance.
The name of this mysterious benefactor of mankind is CAPITAL!
CAPITAL consists not alone of money, but more particularly of highly
organized, intelligent groups of men who plan ways and means of using money
efficiently for the good of the public, and profitably to themselves.
These groups consist of scientists, educators, chemists, inventors, business
analysts, publicity men, transportation experts, accountants, lawyers,
doctors, and both men and women who have highly specialized knowledge in all
fields of industry and business. They pioneer, experiment, and blaze trails
in new fields of endeavor. They support colleges, hospitals, public schools,
build good roads, publish newspapers, pay most of the cost of government,
and take care of the multitudinous detail essential to human progress.
Stated briefly, the capitalists are the brains of civilization, because they
supply the entire fabric of which all education, enlightenment and human
progress consists.
Money, without brains, always is dangerous. Properly used, it is the most
important essential of civilization. The simple breakfast here described
could not have been delivered to the New York family at a dime each, or at
any other price, if organized capital had not provided the machinery, the
ships, the railroads, and the huge armies of trained men to operate them.
Some slight idea of the importance of ORGANIZED CAPITAL may be had by trying
to imagine yourself burdened with the responsibility of collecting, without
the aid of capital, and delivering to the New York City family, the simple
breakfast described.
To supply the tea, you would have to make a trip to China or India, both a
very long way from America. Unless you are an excellent swimmer, you would
become rather tired before making the round trip. Then, too, another problem
would confront you. What would you use for money, even if you had the
physical endurance to swim the ocean?
To supply the sugar, you would have to take another long swim to Cuba, or a
long walk to the sugar beet section of Utah. But even then, you might come
back without the sugar, because organized effort and money are necessary to
produce sugar, to say nothing of what is required to refine, transport, and
deliver it to the breakfast table anywhere in the United States.
The eggs, you could deliver easily enough from the barn yards near New York
City, but you would have a very long walk to Florida and return, before you
could serve the two glasses of grapefruit juice.
You would have another long walk, to Kansas, or one of the other wheat
growing states, when you went after the four slices of wheat bread.
The Rippled Wheat Biscuits would have to be omitted from the menu, because
they would not be available except through the labor of a trained
organization of men and suitable machinery, ALL OF WHICH CALL FOR CAPITAL.
While resting, you could take off for another little swim down to South
America, where you would pick up a couple of bananas, and on your return,
you could take a short walk to the nearest farm having a dairy and pick up
some butter and cream. Then your New York City family would be ready to sit
down and enjoy breakfast, and you could collect your two dimes for your
labor!
Seems absurd, doesn't it? Well, the procedure described would be the only
possible way these simple items of food could be delivered to the heart of
New York City, if we had no capitalistic system.
The sum of money required for the building and maintenance of the railroads
and steam ships used in the delivery of that simple breakfast is so huge
that it staggers one's imagination. It runs into hundreds of millions of
dollars, not to mention the armies of trained employees required to man the
ships and trains. But, transportation is only a part of the requirements of
modern civilization in capitalistic America. Before there can be anything to
haul, something must be grown from the ground, or manufactured and prepared
for market. This calls for more millions of dollars for equipment,
machinery, boxing, marketing, and for the wages of millions of men and
women.
Steam ships and railroads do not spring up from the earth and function
automatically. They come in response to the call of civilization, through
the labor and ingenuity and organizing ability of men who have IMAGINATION,
FAITH, ENTHUSIASM, DECISION, PERSISTENCE! These men are known as
capitalists. They are motivated by the desire to build, construct, achieve,
render useful service, earn profits and accumulate riches. And, because they
RENDER SERVICE WITHOUT WHICH THERE WOULD BE NO CIVILIZATION, they put
themselves in the way of great riches.
Just to keep the record simple and understandable, I will add that these
capitalists are the self-same men of whom most of us have heard soap-box
orators speak. They are the same men to whom radicals, racketeers, dishonest
politicians and grafting labor leaders refer as "the predatory interests,"
or "Wall Street."
I am not attempting to present a brief for or against any group of men or
any system of economics. I am not attempting to condemn collective
bargaining when I refer to "grafting labor leaders," nor do I aim to give a
clean bill of health to all individuals known as capitalists.
The purpose of this book—A purpose to which I have faithfully devoted
over a quarter of a century— is to present to all who want the
knowledge, the most dependable philosophy through which individuals may
accumulate riches in whatever amounts they desire.
I have here analyzed the economic advantages of the capitalistic system for
the two-fold purpose of showing:
1. that all who seek riches must recognize and adapt themselves to the
system that controls all approaches to fortunes, large or small, and
2. to present the side of the picture opposite to that being shown by
politicians and demagogues who deliberately becloud the issues they bring
up, by referring to organized capital as if it were something poisonous.
This is a capitalistic country, it was developed through the use of capital,
and we who claim the right to partake of the blessings of freedom and
opportunity, we who seek to accumulate riches here, may as well know that
neither riches nor opportunity would be available to us if ORGANIZED CAPITAL
had not provided these benefits.
For more than twenty years it has been a somewhat popular and growing
pastime for radicals, self-seeking politicians, racketeers, crooked labor
leaders, and on occasion religious leaders, to take pot-shots at "WALL
STREET, THE MONEY CHANGERS, and BIG BUSINESS."
The practice became so general that we witnessed during the business
depression, the unbelievable sight of high government officials lining up
with the cheap politicians, and labor leaders, with the openly avowed
purpose of throttling the system which has made Industrial America the
richest country on earth. The line-up was so general and so well organized
that it prolonged the worst depression America has ever known. It cost
millions of men their jobs, because those jobs were inseparably a part of
the industrial and capitalistic system which form the very backbone of the
nation.
During this unusual alliance of government officials and self-seeking
individuals who were endeavoring to profit by declaring "open season" on the
American system of industry, a certain type of labor leader joined forces
with the politicians and offered to deliver voters in return for legislation
designed to permit men to TAKE RICHES AWAY FROM INDUSTRY BY ORGANIZED FORCE
OF NUMBERS, INSTEAD OF THE BETTER METHOD OF GIVING A FAIR DAY'S WORK FOR A
FAIR DAY'S PAY.
Millions of men and women throughout the nation are still engaged in this
popular pastime of trying to GET without GIVING. Some of them are lined up
with labor unions, where they demand SHORTER HOURS AND MORE PAY! Others do
not take the trouble to work at all. THEY DEMAND GOVERNMENT RELIEF AND ARE
GETTING IT. Their idea of their rights of freedom was demonstrated in New
York City, where violent complaint was registered with the Postmaster, by a
group of "relief beneficiaries," because the Postmen awakened them at 7: 30
A. M. to deliver Government relief checks. They DEMANDED that the time of
delivery be set up to 10: 00 o'clock.
If you are one of those who believe that riches can be accumulated by the
mere act of men who organize themselves into groups and demand MORE PAY for
LESS SERVICE, if you are one of those who DEMAND Government relief without
early morning disturbance when the money is delivered to you, if you are one
of those who believe in trading their votes to politicians in return for the
passing of laws which permit the raiding of the public treasury, you may
rest securely on your belief, with certain knowledge that no one will
disturb you, because THIS IS A FREE COUNTRY WHERE EVERY MAN MAY THINK AS HE
PLEASES, where nearly everybody can live with but little effort, where many
may live well without doing any work whatsoever.
However, you should know the full truth concerning this FREEDOM of which so
many people boast, and so few understand. As great as it is, as far as it
reaches, as many privileges as it provides, IT DOES NOT, AND CANNOT BRING
RICHES WITHOUT EFFORT.
There is but one dependable method of accumulating, and legally holding
riches, and that is by rendering useful service. No system has ever been
created by which men can legally acquire riches through mere force of
numbers, or without giving in return an equivalent value of one form or
another.
There is a principle known as the law of ECONOMICS! This is more than a
theory. It is a law no man can beat.
Mark well the name of the principle, and remember it, because it is far more
powerful than all the politicians and political machines. It is above and
beyond the control of all the labor unions. It cannot be swayed, nor
influenced nor bribed by racketeers or self-appointed leaders in any
calling. Moreover, IT HAS AN ALL-SEEING EYE, AND A PERFECT SYSTEM OF
BOOKKEEPING, in which it keeps an accurate account of the transactions of
every human being engaged in the business of trying to get without giving.
Sooner or later its auditors come around, look over the records of
individuals both great and small, and demand an accounting.
"Wall Street, Big Business, Capital Predatory Interests," or whatever name
you choose to give the system which has given us AMERICAN FREEDOM,
represents a group of men who understand, respect, and adapt themselves to
this powerful LAW OF ECONOMICS! Their financial continuation depends upon
their respecting the law.
Most people living in America like this country, its capitalistic system and
all. I must confess I know of no better country, where one may find greater
opportunities to accumulate riches. Judging by their acts and deeds, there
are some in this country who do not like it. That, of course is their
privilege; if they do not like this country, its capitalistic system, its
boundless opportunities, THEY HAVE THE PRIVILEGE OF CLEARING OUT!
Always there are other countries, such as Germany, Russia, and Italy, where
one may try one's hand at enjoying freedom, and accumulating riches
providing one is not too particular.
America provides all the freedom and all the opportunity to accumulate
riches that any honest person may require. When one goes hunting for game,
one selects hunting grounds where game is plentiful. When seeking riches,
the same rule would naturally obtain.
If it is riches you are seeking, do not overlook the possibilities of a
country whose citizens are so rich that women, alone, spend over two hundred
million dollars annually for lip-sticks, rouge and cosmetics. Think twice,
you who are seeking riches, before trying to destroy the Capitalistic System
of a country whose citizens spend over fifty million dollars a year for
GREETING CARDS, with which to express their appreciation of their FREEDOM!
If it is money you are seeking, consider carefully a country that spends
hundreds of millions of dollars annually for cigarettes, the bulk of the
income from which goes to only four major companies engaged in supplying
this national builder of "non-chalance" and "quiet nerves."
By all means give plenty of consideration to a country whose people spend
annually more than fifteen million dollars for the privilege of seeing
moving pictures, and toss in a few additional mil-lions for liquor,
narcotics, and other less potent soft drinks and giggle-waters.
Do not be in too big a hurry to get away from a country whose people
willingly, even eagerly, hand over millions of dollars annually for
football, baseball, and prize fights.
And, by all means, STICK by a country whose inhabitants give up more than a
million dollars a year for chewing gum, and another million for safety razor
blades.
Remember, also, that this is but the beginning of the available sources for
the accumulation of wealth. Only a few of the luxuries and non-essentials
have been mentioned. But, remember that the business of producing,
transporting, and marketing these few items of merchandise gives regular
employment to MANY MILLIONS OF MEN AND WOMEN, who receive for their services
MANY MILLIONS OF DOLLARS MONTHLY, and spend it freely for both the luxuries
and the necessities.
Especially remember, that back of all this exchange of merchandise and
personal services may be found an abundance of OPPORTUNITY to accumulate
riches. Here our AMERICAN FREE-DOM comes to one's aid. There is nothing to
stop you, or anyone from engaging in any portion of the effort necessary to
carry on these businesses. If one has superior talent, training, experience,
one may accumulate riches in large amounts. Those not so fortunate may
accumulate smaller amounts. Anyone may earn a living in return for a very
nominal amount of labor.
So— there you are!
OPPORTUNITY has spread its wares before you. Step up to the front, select
what you want, create your plan, put the plan into action, and follow
through with PERSISTENCE. "Capitalistic" America will do the rest. You can
depend upon this much— CAPITALISTIC AMERICA INSURES EVERY PERSON THE
OPPORTUNITY TO RENDER USEFUL SERVICE, AND TO COLLECT RICHES IN PROPORTION TO
THE VALUE OF THE SERVICE.
The "System" denies no one this right, but it does not, and cannot promise
SOMETHING FOR NOTHING, because the system, itself, is irrevocably controlled
by the LAW OF ECONOMICS which neither recognizes nor tolerates for long,
GETTING WITHOUT GIVING.
The LAW OF ECONOMICS was passed by Nature! There is no Supreme Court to
which violators of this law may appeal. The law hands out both penalties for
its violation, and appropriate rewards for its observance, without
interference or the possibility of interference by any human being. The
law cannot be repealed. It is as fixed as the stars in the heavens, and
subject to, and a part of the same system that controls the stars.
May one refuse to adapt one's self to the LAW OF ECONOMICS?
Certainly! This is a free country, where all men are born with equal rights,
including the privilege of ignoring the LAW OF ECONOMICS.
What happens then?
Well, nothing happens until large numbers of men join forces for the avowed
purpose of ignoring the law, and taking what they want by force.
THEN COMES THE DICTATOR, WITH WELL ORGANIZED FIRING SQUADS AND MACHINE GUNS!
We have not yet reached that stage in America! But we have heard all we want
to know about how the system works. Perhaps we hal1 be fortunate enough not
to demand personal knowledge of so gruesome a reality. Doubtless we shall
prefer to continue with our FREEDOM OF SPEECH, FREEDOM OF DEED, and FREEDOM
TO RENDER USEFUL SERVICE IN RETURN FOR RICHES.
The practice, by Government officials of extending to men and women the
privilege of raiding the public treasury in return for votes, sometimes
results in election, but as night follows day, the final payoff comes; when
every penny wrongfully used, must be repaid with compound interest on
compound interest. If those who make the grab are not forced to repay, the
burden falls on their children, and their children's children, "even unto
the third and fourth generations." There is no way to avoid the debt.
Men can, and sometimes do, form themselves into groups for the purpose of
crowding wages up, and working hours down. There is a point beyond which
they cannot go. It is the point at which the LAW OF ECONOMICS steps in, and
the sheriff gets both the employer and the employees.
For six years, from 1929, to 1935, the people of America, both rich and
poor, barely missed seeing the Old Man Economics hand over to the sheriff
all the businesses, and industries and banks. It was not a pretty sight! It
did not increase our respect for mob psychology through which men cast
reason to the winds and start trying to GET without GIVING.
We who went through those six discouraging years, when FEAR WAS IN THE
SADDLE, AND FAITH WAS ON THE GROUND, cannot forget how ruthlessly the LAW OF
ECONOMICS exacted its toll from both rich and poor, weak and strong, old and
young. We shall not wish to go through another such experience.
These observations are not founded upon short-time experience. They are the
result of twenty-five years of careful analysis of the methods of both the
most successful and the most unsuccessful men America has known.
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